This page applies to purchases made through maisonaroma.net (the “Website”). The Website is operated by Lumio Capital Limited, Company number 719104, registered at 77 Lower Camden Street, Dublin, D02XE80, Ireland. For customer support, order questions, returns or legal notices, contact info@maisonaroma.net.

1. Intended use

Home fragrance products are intended for home ambience and fragrance use only. They are not food, cosmetics, medicines, therapeutic products or air-treatment devices unless expressly stated on the product page and label.

2. Candle safety

  • Never leave a burning candle unattended.
  • Keep candles away from children, pets, curtains, bedding, furniture, paper, clothing and flammable materials.
  • Use candles only on a stable, heat-resistant surface.
  • Keep wax pools clear of matches, wick trimmings and debris.
  • Do not burn a candle near drafts, fans, open windows or air vents.
  • Stop using a candle if the container is cracked, overheated or otherwise damaged.
  • Do not move a burning candle or a candle with hot liquid wax.

3. Diffuser and fragrance liquid safety

Diffuser oils, refills, room sprays and fragrance liquids must not be swallowed, applied to skin, used on pets, placed in eyes or used on delicate surfaces unless expressly intended. Keep bottles upright, tightly closed when not in use and away from children and pets.

4. Surface protection

Fragrance oils, alcohol-based sprays, reed diffusers and coloured liquids may damage polished, painted, varnished, plastic, stone, fabric or delicate surfaces. Always use protective trays and wipe spills immediately.

5. Ventilation and sensitivity

Use home fragrance products in well-ventilated spaces. People with asthma, migraines, allergies, pregnancy-related sensitivity, respiratory conditions or fragrance sensitivity should review ingredients where available and use products cautiously.

6. Pets and children

Home fragrance products should be kept out of reach of children and pets. Some fragrance components can be harmful if ingested, spilled or inhaled in concentrated form. Consult a veterinarian or medical professional if accidental exposure occurs.

7. Flammability and transport

Some fragrance products may contain flammable liquids or components. Product availability for international delivery may be limited due to courier, air transport, customs or safety rules.

8. No therapeutic claims

Descriptions such as relaxing, fresh, cosy, clean, warm or uplifting describe the scent impression and ambience only. They are not medical, psychological, therapeutic or wellness guarantees.

9. Product labels and warnings

Always read product labels, hazard symbols, ingredient information and usage instructions before use. If label information differs from Website text, the product label and manufacturer instructions should be followed.

10. Safety concern reporting

If a product appears damaged, leaking, mislabelled or unsafe, do not use it. Contact info@maisonaroma.net with order number, photographs, batch information and a description of the issue.