This page applies to purchases made through maisonaroma.net (the “Website”). The Website is operated by Lumio Capital Limited, Company number 719104, registered at 77 Lower Camden Street, Dublin, D02XE80, Ireland. For customer support, order questions, returns or legal notices, contact info@maisonaroma.net.

1. Website operator information

  • Website: maisonaroma.net
  • Operator: Lumio Capital Limited
  • Company number: 719104
  • Registered address: 77 Lower Camden Street, Dublin, D02XE80, Ireland
  • Email: info@maisonaroma.net

2. Purpose of the Website

The Website is an online retail store offering premium home fragrance products, scented candles, reed diffusers, room sprays, aroma accessories and selected home ambience items. Website content is provided for commercial, product-information and customer-service purposes.

3. Accuracy of information

We use reasonable efforts to keep information accurate, complete and up to date. However, product availability, prices, descriptions, images, packaging, delivery times and promotional information may change. If we identify an error after an order is placed, we may contact the customer with a correction, cancellation or refund option where appropriate.

4. No professional advice

Website content is not legal, medical, safety, design, parenting, therapeutic, engineering or professional advice. Product-specific information must be read together with product labels, manufacturer instructions and common-sense precautions.

5. Intellectual property

The Website, design, layout, text, product selections, original images, graphics, logos and other content are protected by intellectual property laws. Unauthorised copying, scraping, reproduction, resale of content, database extraction or commercial use is prohibited.

6. Third-party trademarks

References to third-party fragrance houses, designers, manufacturers or trademarks are for product identification only and do not imply official distribution status unless expressly stated.

7. External links

The Website may contain links to third-party websites, payment pages, delivery tracking pages, social media accounts or manufacturer resources. We are not responsible for the content, security, availability or privacy practices of third-party websites.

8. Availability of the Website

We may suspend, restrict, update or discontinue parts of the Website for maintenance, security, operational or commercial reasons. We do not guarantee uninterrupted access to the Website.

9. Limitation of Website liability

Subject to mandatory consumer rights, we are not responsible for losses caused by temporary Website unavailability, technical errors, third-party service failures, user device issues, internet disruptions, incorrect customer information or misuse of Website content.

10. Reporting errors or unlawful content

If you believe content on the Website is inaccurate, unlawful or infringes rights, contact info@maisonaroma.net with details of the page, evidence of your claim and your contact information.

11. Governing law and mandatory consumer rights

These terms are governed by the laws of Ireland, subject always to any mandatory consumer protection rights that apply to a consumer in their country of residence.